HIPAA Notice of Privacy Practices – Gentle Primary Care, Sugar Land, TX

At Gentle Primary Care, we are committed to protecting the privacy of your health information. As a trusted primary care clinic in Sugar Land, Texas, we strictly follow the Health Insurance Portability and Accountability Act (HIPAA) to ensure your medical information remains secure, confidential, and used only when necessary for your care.

This Notice of Privacy Practices explains how your medical information may be used and disclosed, and how you can access and control that information.

Our Commitment to Your Privacy

Gentle Primary Care understands that your health information is personal. Whether you visit us for preventive care, chronic disease management, women’s health services, or routine checkups, your information is protected in compliance with HIPAA laws and Texas healthcare regulations.

We maintain physical, electronic, and administrative safeguards to protect your Protected Health Information (PHI).

What Is Protected Health Information (PHI)?

Protected Health Information includes any information that:

  • Identifies you as a patient

  • Relates to your physical or mental health

  • Describes medical conditions, diagnoses, treatments, or test results

  • Includes billing and insurance information

This applies to all patients receiving care at Gentle Primary Care in Sugar Land, TX.

How We May Use and Disclose Your Health Information

1. Treatment

We may use your health information to provide medical care. This includes sharing information with:

  • Physicians

  • Nurses

  • Medical assistants

  • Specialists or labs involved in your care

Example: Sharing test results with another provider to coordinate your treatment.

2. Payment

Your information may be used to bill and collect payment for services provided. This may involve:

  • Health insurance companies

  • Billing services

  • Claims processing

3. Healthcare Operations

We may use health information to:

  • Improve patient care

  • Conduct quality assessments

  • Train healthcare staff

  • Ensure compliance with healthcare laws

4. Legal and Public Health Requirements

We may disclose health information when required by law, including:

  • Public health reporting

  • Preventing serious threats to health or safety

  • Responding to court orders or subpoenas

Your Rights Under HIPAA

As a patient at Gentle Primary Care, Sugar Land, you have the following rights:

1. Right to Access Your Medical Records

You may request a copy of your medical records in paper or electronic format.

2. Right to Request Corrections

If you believe information in your medical record is incorrect or incomplete, you may request an amendment.

3. Right to Request Confidential Communications

You may ask us to contact you in a specific way (for example, phone instead of email).

4. Right to Request Restrictions

You can request limits on how your health information is used or shared. While not all requests can be honored, we will review each carefully.

5. Right to Receive a List of Disclosures

You may request a record of certain disclosures of your health information.

6. Right to File a Complaint

If you believe your privacy rights have been violated, you may file a complaint with:

  • Gentle Primary Care, or

  • The U.S. Department of Health and Human Services (HHS)

Filing a complaint will not affect your care.

How We Protect Your Information

Gentle Primary Care uses strong security measures to protect patient information, including:

  • Secure electronic health records (EHR)

  • Encrypted data transmission

  • Limited access to authorized staff only

  • Regular staff training on HIPAA compliance

These safeguards are in place for all patients in Sugar Land and surrounding Texas communities.

HIPAA Compliance for Website and Online Forms

When you submit information through https://gentleprimarycare.com/:

  • Online forms are protected

  • Data is used only for healthcare or appointment-related purposes

  • Information is never sold or shared for marketing without consent

Please note that general website inquiries should not include sensitive medical details unless directed by our staff.

Changes to This HIPAA Notice

Gentle Primary Care reserves the right to update this HIPAA Notice at any time. Any changes will apply to all existing and future patient information. Updated versions will be posted on our website and available at our Sugar Land clinic.

Contact Information – Gentle Primary Care, Sugar Land, TX

If you have questions about this HIPAA Notice or your privacy rights, please contact us:

Gentle Primary Care
📍 6909 Brisbane Court, Suite 300
Sugar Land, TX 77479

📞 Phone: 281-801-7855
🌐 Website: https://gentleprimarycare.com/
📩 Contact Page: https://gentleprimarycare.com/contact-us/